Shipping Policy
At Breezaire USA, your satisfaction is our top priority. We stand behind every product we sell and aim to make your ordering process seamless.
Processing & Shipping
After placing an order, you will receive an email confirmation.
DeliveryTime:
Total Delivery Time = Handling + Transit Time
Handling Time: 1-2 business days (Monday to Friday)
Transit Time: 3-7 business days (Monday to Friday)
Total Estimated Delivery Time: 4-9 business days (Monday to Friday)
Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
Please note that delivery times are estimates and may be affected by factors such as customs processing and/or carrier delays.
Free Shipping
We offer free shipping on most products in our online catalog.
- Standard shipping within the continental U.S. is free (some exceptions apply).
- Items marked "free shipping" or "shipping included" qualify for free standard ground transportation.
- Free shipping does not include express delivery.
Receiving Your Package: Quick Reminders
- Inspect the exterior packaging for any visible damage.
- Note any exterior damage on the bill of lading.
- Carefully remove packaging and inspect for dents, scratches, or shipping damage.
- If damaged, contact us immediately at (800) 702-1381.
- Save all packaging in case of return.
- Damage claims must be filed within 48 hours of receipt. Claims after 48 hours may not be honored.
Damaged Shipments
- If your order is damaged in transit, contact us within 48 hours of delivery.
- The product must be in its original box, with packaging materials, manuals, and accessories.
- The shipping company will return to inspect and pick up the damaged product.
- Important: Ensure the product is available for pickup to avoid delays.
- If the product is not available for pickup, you will be responsible for return shipping.
Defective Products
- Manufacturer warranties apply to defective products.
- Breezaire USA does not replace items covered under the manufacturer's warranty.
- For warranty claims, contact the manufacturer directly.
For any questions about ordering or shipping, contact us at:
📧 support@breezaireusa.com
📞 (800) 702-1381